NEW DELHI: Vodafone Idea on Monday approached the telecom tribunal TDSAT against the sectoral regulator Trai’s missive to put on hold its plan that promised faster speeds to priority users. Sources privy to the development said that the company has filed a petition at the TDSAT challenging Trai’s move and has requested for an early hearing on the matter.
On Saturday, Trai had questioned the telcos on whether network preference to specific customers came at the cost of deterioration of services for other subscribers. An emailed query sent to Vodafone Idea did not elicit a response.
Under Trai’s scanner is Vodafone Idea’s postpaid plan, REDX, promising up to 50% faster data speed, besides other benefits and privileges.
The company source said that the REDX plan was filed with Trai in November 2019 and further modifications to the plan were, once again, duly filed in the month of May 2020. The plan has been in the market for last eight months and customers are already on-boarded. The source said that the company is of the view that there is no violation of tariff regulation on this plan.
The source had gone to the extent of saying that the company was surprised with the haste in which this action has been taken which can lead to inconvenience to customers.
On July 6, Bharti Airtel had announced it will give preference to platinum mobile customers, who pay Rs 499 and above per month for postpaid connection, on its 4G network. It is learnt that Trai has given Airtel seven days to respond to its questions.